SERVICES
 

CLIENT SATISFACTION SURVEY

We have prepared this survey to provide you with better service. We hope that the answers you provide will help us to better ourselves.  Thank you for taking the time to fill out this survey.

Name and Last Name:

Company Name:

Telephone Number:

E-Mail:

Fax Number:

Web:

The name of the project prepared for your company: 

RELATIONS Please rate by checking one of the boxes following each phrase.

NO

 

GOOD

MEDIUM

BAD

1

The ease of working with ÇINAR Laboratory

2

The ease of transferring information to you by ÇINAR Laboratory

3

The care and attention provided by ÇINAR Laboratory

OUR STAFF

4

The professionalism of ÇINAR Laboratory staff

5

The expertise of ÇINAR Laboratory staff

OUR SERVICES

6

Timing of sample collection

7

Timing of testing

8 Timing of analysis
9 Timing of your company receiving your final report
10 The organization and ease of understanding your report

11

Presentation of your invoice in a timely manner and its correctness

12

Quick resolutions to any complaints you may have had

GENERAL EVALUATION
14 The general performance of our company
15 Was experience or price the determining factor in choosing our company?
Experience Price
16 Would you recommend our company to others?
Yes No
17 Please provide us with any additional comments you may have.