|
NO
|
|
GOOD
|
MEDIUM
|
BAD
|
|
1
|
The ease of working with ÇINAR Laboratory
|
|
|
|
|
2
|
The ease of transferring information to you by ÇINAR Laboratory
|
|
|
|
|
3
|
The care and attention provided by ÇINAR Laboratory
|
|
|
|
|
OUR STAFF
|
|
4
|
The professionalism of ÇINAR Laboratory staff
|
|
|
|
|
5
|
The expertise of ÇINAR Laboratory staff
|
|
|
|
|
OUR SERVICES
|
|
6
|
Timing of sample collection
|
|
|
|
|
7
|
Timing of testing
|
|
|
|
| 8 |
Timing of analysis |
|
|
|
| 9 |
Timing of your company receiving your final report |
|
|
|
| 10 |
The organization and ease of understanding your report |
|
|
|
|
11
|
Presentation of your invoice in a timely manner and its correctness
|
|
|
|
|
12
|
Quick resolutions to any complaints you may have had
|
|
|
|
| GENERAL EVALUATION |
| 14 |
The general performance of our company |
|
|
|
| 15 |
Was experience or price the determining factor in choosing our company? |
|
| 16 |
Would you recommend our company to others? |
|
| 17 |
Please provide us with any additional comments you may have. |
|